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Whether you have questions about our infrared saunas, red light therapy panels, or need guidance choosing the right recovery system.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days. Transit time is typically 5 to 8 business days within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way to your door.
What is your return policy?
We want you to be completely satisfied with your recovery system. If something is not right, contact our team and we will walk you through the return or exchange process based on the product and its condition.
Can I exchange my product for a different model?
Yes, exchanges are available for qualifying products. Please reach out to our support team with your order details and the model you are interested in, and we will guide you through the next steps.
How do I choose between an infrared sauna and a red light therapy panel?
Infrared saunas provide a full-body warming experience, while red light therapy panels offer targeted light wavelengths for focused use. Our team can help you determine which system best fits your space and wellness routine.
Do your massage chairs require professional installation?
Most of our massage chairs are designed for straightforward setup at home. Each unit includes detailed assembly instructions, and our support team is available if you need guidance during the process.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Prompt Responses
Our support team replies to every inquiry within one business day so you are never left waiting.
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Your personal and payment information is protected with industry-standard encryption at every step.
Thoughtfully Curated Products
Owned and operated by Business Connect LLC, we carefully select each infrared sauna, therapy panel, and recovery system we carry.
Free Continental U.S. Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
