How Can We Help Today?
Owned and operated by Business Connect LLC, our team is ready to answer questions about cold plunges, massage chairs, e-bikes, and more.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for complete details on how to start a return.
Can I exchange an item for a different model?
Exchanges are handled on a case-by-case basis. Contact our team with your order number and the product you are interested in, and we will walk you through your options.
How do I choose the right cold plunge or massage chair?
Consider how you plan to use it, whether for post-workout recovery, active rest days, or general relaxation. Our team can help you compare features like temperature range, capacity, massage programs, and dimensions to find the best fit for your routine.
Do your e-bikes and mobility scooters require assembly?
Most e-bikes and mobility scooters arrive partially assembled with clear setup instructions included. If you need help during assembly, our support team is happy to guide you through the process.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us A Line
Business Hours
Our Commitment To You
Fast Response Times
Our support team aims to get back to you within 24 hours on all inquiries.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) with no order minimum required.
30-Day Returns
Not the right fit for your recovery routine? Our 30-Day Returns policy has you covered.
